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Forum Discussion
TomFuller
4 months agoHelpful | Level 7
My files don't always to my online Dropbox account, even when the app says it's up to date.
On my Macbook M1 Pro, I add files to the local hard drive, but they do not always appear on my Internet dropbox account or on my iPhone. Sometimes I "touch" them with a slight modification, and that ...
- 3 months ago
SUCCESS!
I finally figured out the problem and solved it! It is a very subtle "bug" in Dropbox. If a file is copied into a folder under Dropbox control, but its name is changed within a couple seconds, Dropbox loses track of it and does not sync it. I have a program that produces text files that are always named "notes.txt". I copy these into my Dropbox folder and immediately give them more useful names. If I do so too quickly, Dropbox "loses" them. A work-around is to re-name them before placing them in the Dropbox folder. Another work-around for files already "lost" in the Dropbox folder is to slightly edit (I add a space character) and save them. Then Dropbox is suddenly aware of them and syncs them. Both work-arounds work perfectly.
TomFuller
Helpful | Level 7
I have not. I'll try that. BTW, I have Parallels on my Mac as I work in both Mac and Windows. When I last installed Dropbox (18 months ago), there was no Dropbox version that would run in the Windows virtual machine (because my MacBook M1 Pro has Apple silicon). Is there now a version that can do so? (I just run Dropbox under MacOS but would like to have it in both environments.) Thanks!
Jay
4 months agoDropbox Staff
Hi TomFuller, the Dropbox desktop application now supports ARM processors, so the program should run in the VM.
- TomFuller4 months agoHelpful | Level 7
Ah. Good news. Thanks!!
- TomFuller4 months agoHelpful | Level 7
As to the question of missing files, I have re-installed Dropbox and will just have to watch for missing files. Until recently I had a very limited Dropbox account (~ 5gb), so there were only a few thousand files. Now I have a 3 tb account and something like a quarter million files. It will be hard to see if one is missing. That's why I raised this query.
- TomFuller3 months agoHelpful | Level 7
SUCCESS!
I finally figured out the problem and solved it! It is a very subtle "bug" in Dropbox. If a file is copied into a folder under Dropbox control, but its name is changed within a couple seconds, Dropbox loses track of it and does not sync it. I have a program that produces text files that are always named "notes.txt". I copy these into my Dropbox folder and immediately give them more useful names. If I do so too quickly, Dropbox "loses" them. A work-around is to re-name them before placing them in the Dropbox folder. Another work-around for files already "lost" in the Dropbox folder is to slightly edit (I add a space character) and save them. Then Dropbox is suddenly aware of them and syncs them. Both work-arounds work perfectly.
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