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Forum Discussion
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it.
My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were visible to me yesterday, however, when I clicked on the folder today I got a random warning message. I think it was something like "Some apps on your Mac might have trouble opening online-only files. You can always open Dropbox files by double-clicking them in Finder" but I am not 100% certain.
Anyway, since then, all folders are missing in my "<Workplace> Dropbox" folder. However, I can still see all the files online as well as my own personal "RyRy" folder from my workplace. What's going on?
There is a blue synching icon next to the "<Workplace> Dropbox" folder, and I've set the folder to "make available offline" though I don't really want all the work files on my machine and this hasn't brought back the folder visibility.
Previously, when Dropbox was working fine, I had it set so all our work files and folders were visible BUT not located on my computer unless I had opened them in which case the file would download and sync to my hard drive. I'd prefer to have this funtionality.
Any advice?
I'm running Sonoma 14.7 on a macbook air.
Thanks! RyRy
- Jay
Dropbox Staff
Are there any files attempting to sync down to your computer through the Dropbox desktop application?
What message you you see when you click the Dropbox icon in the menu bar?
