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Forum Discussion
My Dropbox captured videos have no sound!
When I open my dropbox captured videos they seem all ok, but they have no sound at all!
I am using a desktop with Windows 10 and Google Chrome, but I ensured that the volume mixer is on and working well.
I wonder why this happens only with "Dropbox Capture" and not with any other video screen recorders I have (e.g. Ashampoo Snap, Vidmore Screen Recorder, etc).
Can someone please help?
Thank you.
I don't understand: if the audio inputs for Dropbox Capture are only be those for the microphone attached to the machine, what is the interest in having a Dropbox Video Capture? I don't remember a single time when I made a Video capture without recording the voice or music sound of the origin!
There are certainly other better alternatives in this case...
- Megan
Dropbox Staff
Hi HVS, I see your point and where you're coming from.
Your feedback regarding Dropbox Capture has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments, in the meantime if you need anything else, let me know.
Hi, I am on an iMac 27'' Retina, OS Catalina 10.15.7 and I have chosen internal built-in microphone and speaker in the Capture prefs. Still no sound on Dropbox Capture videos.
Please advise.
--
Lars, Norway
- Jay
Hi paintboxpro, could you try these steps to see why your recording has no audio, and let us know how it goes!
