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Forum Discussion

skyip's avatar
skyip
Explorer | Level 3
2 years ago

My DB stopped syncing due to exceeded 2GB basic plan. I have extra 8GB bonus space. Why stop sync?

My DB stopped syncing due to exceeded 2GB basic plan. I have extra 8GB bonus space. Why stop syncing even though I still have plenty of space available?  My current storage statistic: Dropbox...
Desktop
Quota
Sync
  • Jay's avatar
    Jay
    2 years ago

    Those notifications are from 2022, not 2023, so they don't apply. 

     

    If your account was overquota, there would be a red banner at the top of the screen saying so.

skyip's avatar
skyip
Explorer | Level 3

This statistic shows on my DB site:

The statistic shows there is only 3.34GB of 10GB used:

However, the sync stopped with the following notifications:

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Those notifications are from 2022, not 2023, so they don't apply. 

 

If your account was overquota, there would be a red banner at the top of the screen saying so.

  • skyip's avatar
    skyip
    Explorer | Level 3
    2 years ago

    Somehow it is working now.

    Thanks.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear it's working now. Enjoy the remainder of your week!

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