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Forum Discussion
JeffCEO
10 months agoExplorer | Level 4
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello -
I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below.
https://help.dropbox.com/organize/move-files-between-a...
- 10 months ago
Since you have already shared the folder, on the non-team member account you can simply create another folder with the same name elsewhere, and then drag the contents of the shared folder into the new private folder. Does this generate the same error?
JeffCEO
Explorer | Level 4
I believe they are team folders.
I need to move ~0.5 TB of data so not sure copying is an option.
Walter
10 months agoDropbox Staff
Hey JeffCEO - sorry to jump in here, but could you try clearing your browser's cache or using another browser and let us know if you get the same results?
Also, have you tried doing the move ins smaller batches perhaps?
- JeffCEO10 months agoExplorer | Level 4
I tried clearing browser cache but that did not resolve the issue.
I'm moving subfolders so it's already in smaller batches. Making it smaller than the subfolders are already would force me to change the folder structure, which I don't want to have to do.
- JeffCEO10 months agoExplorer | Level 4
I also tried using a different browser. I've tried both Chrome and Safari.
- Jay10 months agoDropbox Staff
It won't be possible to move team folders into another shared folder.
Are you able to have all the files and folders sync normally onto your computer, if you have enough space?
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