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Forum Discussion
Niels C.
2 years agoExplorer | Level 3
Mobile upload not working
Can't upload pics Either automatically or manually Done all permissions, cleared cache, reinstalled Android 14. Pixel 8 Pro
maher1982
2 years agoSuper User
Hello,
Have you checked the 'Background Restrictions' setting under 'Camera Uploads'? If it was set to 'Yes,' please change it to 'No.' & approve the background usage
- Niels C.2 years agoExplorer | Level 3This option isn't available in my app
Have turned on continuous upload and removed battery optimisation- Megan2 years agoDropbox Staff
Hi there Niels C., I'd be happy to look into this for you!
You mentioned that you have issues both with camera uploads, and when you try to manually upload content using the + sign in the app, correct?
If not, feel free to clarify more for me.
Do you get any specific errors when trying to upload content manually using our app?
Have you also tried switching to a different WiFi, or cellular data, just to rule that one out too?
I'll be waiting for your update!
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