You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
blBr3
2 years agoExplorer | Level 4
Misplaced Dropbox and can't access my files through the menu bar anymore
I migrated to my new MacBook. Dropbox was fully functional but no icon in the menu bar. I downloaded desktop app in an attempt to restore the icon. Now I have a new icon that links to a new, free acc...
- 2 years ago
Hi blBr3, you can follow these steps to sign out of the Dropbox desktop application. Once done, you can sign into your correct account with all your files in it.
Rich
Super User II
blBr3 wrote:
It went thru the motions but ended up showing me a kitty with an umbrella an a message: Something went wrong 5XX.
There's currently a service interruption. Wait a while and try again.
blBr3
2 years agoExplorer | Level 4
Thanks Rich,
I logged in with a corrected email and there are all my old files! Now Im trying to get the icon in menu bar to represent my Mac's dropbox files.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!