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New member | Level 2

25 days ago

Message that my public links have been temporarily suspended for generating excessive traffic.

I do have a free account and a client send me a link that I can upload and it shows this error for some reason. I checked my email and I had this email: Hi Anna, This email is an automat...

Mark

Super User II

25 days ago

annaaa wrote:
I made the free trial for 1 month to see if anything changes and I still cannot use it.

A free trial would not remove the ban - because people do it to get around the bans and cancel straight away.

You'll need to ride out the ban I'm afraid. For first times its usually 24 hours.

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I checked my email and I had this email:

Hi Anna,

This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic.

I click on it and its says I am banned. I made the free trial for 1 month to see if anything changes and I still cannot use it.

","kudosSumWeight":0,"postTime":"2025-03-20T08:27:05.750-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Share","text":"Share","time":"2019-05-29T00:02:51.609-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Shared Links","text":"Shared Links","time":"2018-07-20T14:19:24.529-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Sharing","text":"Sharing","time":"2020-01-15T15:47:32.214-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:827355_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":46},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I do have a free account and a client send me a link that I can upload and it shows this error for some reason.

I checked my email and I had this email:

Hi Anna,

This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic.

I click on it and its says I am banned. I made the free trial for 1 month to see if anything changes and I still cannot use it.

","customFields":[]},"Conversation:conversation:827355":{"__typename":"Conversation","id":"conversation:827355","solved":false,"topic":{"__ref":"ForumTopicMessage:message:827355"},"lastPostingActivityTime":"2025-03-20T09:02:22.477-07:00","lastPostTime":"2025-03-20T09:02:22.477-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:827355":{"__typename":"ModerationData","id":"moderation_data:827355","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:827355_2":{"__typename":"Revision","id":"revision:827355_2","lastEditTime":"2025-03-20T08:43:06.166-07:00"},"ForumReplyMessage:message:827361":{"__typename":"ForumReplyMessage","id":"message:827361","conversation":{"__ref":"Conversation:conversation:827355"},"author":{"__ref":"User:user:1972"},"revisionNum":1,"uid":827361,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Message that my public links have been temporarily suspended for generating excessive traffic.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:827361"},"parent":{"__ref":"ForumTopicMessage:message:827355"},"body":"

annaaa wrote:\n
I made the free trial for 1 month to see if anything changes and I still cannot use it.
\n

A free trial would not remove the ban - because people do it to get around the bans and cancel straight away.

You'll need to ride out the ban I'm afraid. For first times its usually 24 hours.

","body@stringLength":"483","rawBody":"

annaaa wrote:\n
I made the free trial for 1 month to see if anything changes and I still cannot use it.
\n

A free trial would not remove the ban - because people do it to get around the bans and cancel straight away.

You'll need to ride out the ban I'm afraid. For first times its usually 24 hours.

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Forum Discussion

Message that my public links have been temporarily suspended for generating excessive traffic.

About Create, upload, and share

Need more support

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Public links have been temporarily suspended for generating excessive traffic.

Public links have been temporarily suspended for generating excessive traffic.

Suspended public links

Error 429 link is temporarily disabled / Generating Too much traffic

Sharing is currently suspended

Recent Discussions

I keep getting a "Couldn't complete share" error on my computer.

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