You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Links not Working: "Unable to open (link) Cannot download the information you requested."
When I click on the shared link I am getting the error: "Unable to open (link) Cannot download the information you requested." I can open it when I paste it into a new browser, but this is a nuisanc...
Hi Environmental Learning Center, how are you today?
What version of MS Word are you using when you notice this?
Since the shared link works normally outside of the Office program, this would indicate that the issue doesn't lie with Dropbox itself, but the Word app preventing the shared links from opening properly.
Let me know more!
Here is a screenshot of the error message.
Megan
Dropbox Staff
Dropbox StaffHi Environmental Learning Center, how are you today?
What version of MS Word are you using when you notice this?
Since the shared link works normally outside of the Office program, this would indicate that the issue doesn't lie with Dropbox itself, but the Word app preventing the shared links from opening properly.
Let me know more!
