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Forum Discussion
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
hi! heres a screenshot of the new error message im getting. i agree this may be something different than the original post (since its a different error message) thanks for your help
quick update. im actually only getting that error message if i try to save pdf files sent to me before the last "fix" new emailed pdf files seem to be saving fine, so i think im in good shape too. odd issue, but no big deal. thanks!
- Walter
Dropbox Staff
Hey all - thank you for your kind updates - much appreciated.
gcorvin - Thank you for keeping me posted and I am glad to hear that you were able to work this out in the end. If this persists and gets out of hand, you can always log a ticket with our Support team so we would be able to troubleshoot with all of our tools available.
Thanks again and have a marvelous week ahead everybody! :sunglasses:
