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kakshaks's avatar
kakshaks
Explorer | Level 3
2 years ago

is copy of screen recording held on desktop

Im using Dropbox Capture and recorded something last night that lasted about 45 minutes - when I stopped the recording it went to the Dropbox Capture page on the web and said it was uploading but 24 ...
Dropbox Capture
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upload
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Open your Dropbox folder and in there should be a folder called 'Capture' with it in 🙂

  • kakshaks's avatar
    kakshaks
    Explorer | Level 3
    2 years ago

    Thanks for the speedy reply - so looking online at my Dropbox, the capture folder is empty.

    .

    When I try and look at my dropbox folder on my desktop it gives the attached error message

    • kakshaks's avatar
      kakshaks
      Explorer | Level 3
      2 years ago

      I now have access to the Dropbox folder on my desktop so tried another capture but hit the same problem - its saying I have 2h recording time available, i screen record for 45 minutes but then fails to upload and cannot find the recording!  any help most welcome

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey kakshaks! Sorry to hear this. 

         

        Can you please try to save a short recording instead (that lasts a couple of minutes), and let me know if the same thing happens?

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