You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
iphone files uploading to dropbox
I installed dropbox on my iphone6 in order to access some audio files on my phone from my laptop. I have a dropbox plus account. the files were made with the voice recorder app. They were placed i...
Thanks for the update Nura - much appreciated.
Another thing I'd like to add at this point is that if you’re manually uploading files using the “+” (plus) button, uploads will only run while the app is in the foreground (in other words, it’s the app you’re actively looking at).
When the app is put in the background (in other words, you’re actively looking at some other app instead of Dropbox), Dropbox can only run manual uploads for a few minutes. After this, iOS stops the process to save battery on your device.
To fix this issue, please keep the app in the foreground while an upload is in progress.
Moreover Dropbox syncing can be slow on iOS devices if the following are true:
- You have “iCloud Photo Library” enabled
- You have “Optimize iPhone Storage” enabled in your iCloud Photo settings.Read on for more information:
“Optimize iPhone Storage” stores the high-resolution versions of your files to the cloud, and keeps low-res versions on your device. For Dropbox to upload the high-res file, it has to connect to iCloud’s servers, download the photo, and then sync it to Dropbox. This process can be slowed by the strength of the server connection, and it only works over Wi-Fi.
To address this issue, try the following:
- Disable the "Optimize iPhone Storage" setting on your phone
- Try using Desktop Camera Uploads. This automatically transfers new photos or videos to Dropbox when you plug your device into a computer with the Dropbox desktop app. To use this option, sign in to the Dropbox app on that computer with the same account you're signed in to on your phone. Then connect your phone to that computer (for example, with a USB cord).This second option may not be any faster than a mobile upload, but if you have a large number of files you can leave Dropbox open overnight to allow the upload to finish.
Apologies for the lengthy response NuraSeggerman; I hope it helps!
Hi Walter,
Over the past days I managed to upload 5 out of 8 files. the last one was 167 MB and took 24 hours or more ot upload. i checked my wifi speed for upload and it was 1.25 mbit/s so I thought that should have taken 2 1/2 to 3 hours rather than 24. So although i have had some success I am still looking for a solution to the speed problem. I am uploading from my phone and i use the website from my computer just to check and see if it is showing up there. I think my phone may be going to sleep or something like that but I cannot sit around and constantly mess with it. I will try to see if there is a setting I can change on the phone.
Thanks for your help,
Nura
Walter
Dropbox Staff
Dropbox StaffThanks for the update Nura - much appreciated.
Another thing I'd like to add at this point is that if you’re manually uploading files using the “+” (plus) button, uploads will only run while the app is in the foreground (in other words, it’s the app you’re actively looking at).
When the app is put in the background (in other words, you’re actively looking at some other app instead of Dropbox), Dropbox can only run manual uploads for a few minutes. After this, iOS stops the process to save battery on your device.
To fix this issue, please keep the app in the foreground while an upload is in progress.
Moreover Dropbox syncing can be slow on iOS devices if the following are true:
- You have “iCloud Photo Library” enabled
- You have “Optimize iPhone Storage” enabled in your iCloud Photo settings.
Read on for more information:
“Optimize iPhone Storage” stores the high-resolution versions of your files to the cloud, and keeps low-res versions on your device. For Dropbox to upload the high-res file, it has to connect to iCloud’s servers, download the photo, and then sync it to Dropbox. This process can be slowed by the strength of the server connection, and it only works over Wi-Fi.
To address this issue, try the following:
- Disable the "Optimize iPhone Storage" setting on your phone
- Try using Desktop Camera Uploads. This automatically transfers new photos or videos to Dropbox when you plug your device into a computer with the Dropbox desktop app. To use this option, sign in to the Dropbox app on that computer with the same account you're signed in to on your phone. Then connect your phone to that computer (for example, with a USB cord).
This second option may not be any faster than a mobile upload, but if you have a large number of files you can leave Dropbox open overnight to allow the upload to finish.
Apologies for the lengthy response NuraSeggerman; I hope it helps!
