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DavidBally010's avatar
DavidBally010
Explorer | Level 4
5 years ago

Instructions on 'How to Move Dropbox Folder' not working

I suspect hosting my Dropbox Desktop (Desktop app) on my hard drive is the cause of my computer seriously bogging down recently. I wanted to try moving the DropBox Desktop to my Passport External H...
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Dropbox Basic
DavidBally010's avatar
DavidBally010
Explorer | Level 4

I don't have an avatar but I think my initials are in the place it would be.  When I click on my initials, even after just rebooting, the only thing that opens is a partial picture of my name. It is not a hyperlink or anything else. Its just a picture.  I have pointed it out with the screen app and added an arrow to show what pops up when I click my initials.  That is not there normally and only pops out when I click on my initials.

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for the screenshot DavidBally010!

 

It seems that you're clicking on the Dropbox icon in your task bar/dock which is opening the app, which is why you're not seeing the appropriate options there.

 

Please check out the screenshots for your computer's OS on this page to find the correct icon that's mentioned in the first step.

 

Just to mention, we would generally recommend against moving the Dropbox folder to an external drive due to the issues that can be caused if the drive is unmounted while the desktop app is running.

 

If you haven't already, please check out the info provided here before moving the folder to your Passport drive.

 

Let me know if that helps!

  • James Lynes's avatar
    James Lynes
    Explorer | Level 4
    2 years ago

    Right.  It's not working!!!  Frustrating, frustrating frustrating!!!  (Chromebook ASUS) 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      If you are using a Chromebook then there is no Dropbox folder on your machine James Lynes . Thats because you cannot install things like a computer on to it - you run it like a mobile device. So the options do not exist (hence you cannot open a Word document and save to C:\My Documents etc. as it doesnt have one). 

      • James Lynes's avatar
        James Lynes
        Explorer | Level 4
        2 years ago

        Thanks Mark, 

        I do have Dropbox on my Chromebook & have been using it for the past several months.  My problem is when I open Dropbox & the list of folders are in rows one after the other, I can't move one folder into another.  If I inadvertently started a new folder but in a sub-folder of a main folder, I can't "clip & paste" or drag it to make it a main folder or put it in a sub-folder of a different folder.  Dropbox doesn't appear to have a "clip & paste" or "drag" option to do this.

         

        Suggestions?  

        JJL

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