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Forum Discussion

Xindaris's avatar
Xindaris
Explorer | Level 4
6 months ago

I'm missing the "Sync history" tab from my desktop app

Clicking the dropbox icon in my taskbar used to bring up something that would show all files that had been synced, and when they were synced, no matter what kind of file it was or which computer uplo...
Desktop
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Xindaris -  welcome to the Community!

 

I don't believe this is possible at the moment, but can you please send us a screenshot of what you're referring to so that we can make sure we're on the same page?

 

Also, what is your computer's OS version and the status and version of the Dropbox desktop app installed there?

 

Let us know more and we'll take it from there. 

Xindaris's avatar
Xindaris
Explorer | Level 4
6 months ago

Here's my best attempt to illustrate what I mean. For example, I'm syncing "history.db" from freetube here. I put it in the folder, and it shows its upload progress:

But then the file disappears from the history:

Before, "sync history" would still show the file after it finished uploading, not have it vanish like that.

 

Dropbox preferences say "v200.4.7134" in the bottom right corner; I'm not sure what you mean by "status". This behavior is identical across two of my computers, one running windows 10 and the other windows 11.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Sorry to jump in, Xindaris. I believe Walter meant the syncing status of your Dropbox app (you can find it this way).

    • Legion's avatar
      Legion
      Helpful | Level 7
      3 months ago

      @Nancy No . It's perfectly clear: there is NO 'sync history' tab.

       

      Help centre:

      How to change the order your files and folders sync in

      1. Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac).
      2. Click the Sync history tab near the top.
        • Dropbox Backup users will see Sync and backups instead

       

      I see neither. 

       

      All I have is 'Your folders are up to date'. 'You activity' shows one file added yesterday and files 'viewed' in the last 7 days, completely ignoring a bunch of  files up/downloaded today and in the last 7 days.

    • Xindaris's avatar
      Xindaris
      Explorer | Level 4
      6 months ago

      It says "Your files are up to date".

      • BenDBX's avatar
        BenDBX
        Icon for Community Manager rankCommunity Manager
        3 months ago

        Hi Everybody,

         

        Thanks for pointing this out. There was a change in a recent update to the Dropbox Desktop client that removed the sync history tab. You can view actively syncing files and change their sync order in the "Your activity" tab, but sync history is no longer displayed.

         

        We will change the Help Center article to reflect this recent change.

         

        Thanks,

        Ben

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