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sixstringbuzz's avatar
sixstringbuzz
Helpful | Level 6
4 years ago
Solved

I told Dropbox to not backup an external drive; now I've changed my mind

The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
Computer Backup
desktop
Mac
sync
  • sixstringbuzz's avatar
    sixstringbuzz
    4 years ago
    Hello!

    I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.

    Thanks!
Pedrohko's avatar
Pedrohko
New member | Level 2
4 years ago

I was battling to solve same issue and solution that worked for me:

1. Control Panel> Hardware and Sound>Devices and Printers

2. Remove External Hard Disk

3. Eject Hard Disk

4. Plug it back in

 

All done with dropbox running and open on the background, and boom, it triggers the pop-out "Do you want to backup your external drive?"

 

Syncing...

Celso Diniz's avatar
Celso Diniz
New member | Level 2
4 years ago

Hi, Windows or Mac? Tried that on Mac and it did not work...

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I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...","body@stringLength":"425","rawBody":"

The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to explore that service but I can't figure out how to turn backup on for this drive now that I've dismissed the popup. 

\n

 

\n

Is there a way to turn backup on for this drive other than reformatting it?

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Hi, Windows or Mac? Tried that on Mac and it did not work...

","body@stringLength":"67","rawBody":"

Hi, Windows or Mac? Tried that on Mac and it did not work...

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I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.

Thanks!","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2021-08-14T06:55:24.225-07:00","lastPublishTime":"2021-08-14T06:55:24.225-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4652},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:538760/message:539299","customFields":[]},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1524220":{"__typename":"User","id":"user:1524220","uid":1524220,"login":"Celso Diniz","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":4,"biography":null,"topicsCount":0,"kudosReceivedCount":3,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-07T07:21:34.709-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:582036":{"__typename":"ModerationData","id":"moderation_data:582036","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ModerationData:moderation_data:540080":{"__typename":"ModerationData","id":"moderation_data:540080","status":"APPROVED","rejectReason":null},"User:user:1467923":{"__typename":"User","id":"user:1467923","login":"Pedrohko","uid":1467923,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":1,"biography":null,"topicsCount":0,"kudosReceivedCount":1,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-19T07:34:19.677-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumReplyMessage:message:540080":{"__typename":"ForumReplyMessage","id":"message:540080","revisionNum":1,"uid":540080,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:538760"},"subject":"Re: I told Dropbox to not backup an external drive; now I've changed my mind","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:540080"},"body":"

I was battling to solve same issue and solution that worked for me:

1. Control Panel> Hardware and Sound>Devices and Printers

2. Remove External Hard Disk

3. Eject Hard Disk

4. Plug it back in

 

All done with dropbox running and open on the background, and boom, it triggers the pop-out \"Do you want to backup your external drive?\"

 

Syncing...

","body@stringLength":"415","rawBody":"

I was battling to solve same issue and solution that worked for me:

1. Control Panel> Hardware and Sound>Devices and Printers

2. Remove External Hard Disk

3. Eject Hard Disk

4. Plug it back in

 

All done with dropbox running and open on the background, and boom, it triggers the pop-out \"Do you want to backup your external drive?\"

 

Syncing...

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