You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
sixstringbuzz
4 years agoHelpful | Level 6
I told Dropbox to not backup an external drive; now I've changed my mind
The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
- 4 years agoHello!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
isabellarodriguez
Explorer | Level 4
I had a backup that started to have some issues and deleted it. I've now decided to do a new one but when I connect my external hard drive to my Macbook, there's no dialog box suggesting to do a backup. I've tried reconnecting the drive multiple times, reinstalling the DP app, but none of these things have worked so far. Is there any other way I can do a backup without depending on that dialog box? Or is there any way to do the backup?
isabellarodriguez
3 years agoExplorer | Level 4
I had a backup that started to have some issues and deleted it. I've now decided to do a new one but when I connect my external hard drive to my Macbook, there's no dialog box suggesting to do a backup. I've tried reconnecting the drive multiple times, reinstalling the DP app, but none of these things have worked so far. Is there any other way I can do a backup without depending on that dialog box? Or is there any way to do the backup?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!