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Forum Discussion
sixstringbuzz
4 years agoHelpful | Level 6
I told Dropbox to not backup an external drive; now I've changed my mind
The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
- 4 years agoHello!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
Megan
Dropbox Staff
Hey sixstringbuzz, great question there!
Have you tried removing the external drive from your Mac, then re-connecting while the app is open?
Here's the relevant Help Center article. If this doesn't work out, let me know.
Thank you!
Have you tried removing the external drive from your Mac, then re-connecting while the app is open?
Here's the relevant Help Center article. If this doesn't work out, let me know.
Thank you!
lyndallm
3 years agoHelpful | Level 5
Hi Megan,
Following up on this thread as its marked as solved but it isn't actually a fix. I am not willing to buy a second hard drive just to copy the contents across and then back - and no one else in this thread has been able to get any answers either.
Can you please clarify how to make the pop up reappear?
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