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Forum Discussion
I told Dropbox to not backup an external drive; now I've changed my mind
The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
- Hello!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
Recently I bought a new external SSD and when first plugging it into my 2016 MacBook Pro running Mojave, Dropbox offered to back it up. It's a great function. At the time, because I don't have enough room in my Dropbox account, I chose only a couple of specific folders. I later regretted these settings and wanted to change them, but then realised there seems to be no way to adjust these settings after the backup is established.
So I decided to delete the backup and start over. However, because I had already gone through this process once with Dropbox, it no longer saw this external drive as 'new', so no matter how many times I plugged it in. It just wouldn't see it and give me the pop-up to ask if I wanted to back it up. And, unlike on Windows, there's no option to click on a drive on Mac and tell Dropbox you want to create a backup of that drive.
In the end I contacted Dropbox support and we tried some things, including re-installing the Dropbox app and changing the name of my drive. Nothing worked. In the end I had to perform a deep uninstall of Dropbox using MacOS terminal to start over and get it to 'see' my drive again.
Putting aside the craziness of the fact that the only time you are able to control external drive backup is when you first plug in the drive, would anyone happen to know if there's any easier way to get Dropbox to 're-see' a drive as new if I ever have to do this again?
