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sixstringbuzz's avatar
sixstringbuzz
Helpful | Level 6
4 years ago

I told Dropbox to not backup an external drive; now I've changed my mind

The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
Computer Backup
desktop
Mac
sync
  • sixstringbuzz's avatar
    sixstringbuzz
    4 years ago
    Hello!

    I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.

    Thanks!
Asmundka's avatar
Asmundka
New member | Level 2
4 years ago

I also have this problem and would really like a solution that doesn’t include reformatting my drive, as I would have to buy a new 2TB drive to do that. Which seems a bit excessive. Thanks in advance for any help!

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