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Forum Discussion

sixstringbuzz's avatar
sixstringbuzz
Helpful | Level 6
4 years ago

I told Dropbox to not backup an external drive; now I've changed my mind

The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
Computer Backup
desktop
Mac
sync
  • sixstringbuzz's avatar
    sixstringbuzz
    4 years ago
    Hello!

    I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.

    Thanks!
RDustinC's avatar
RDustinC
New member | Level 2

I'm having this exact same issue! I said "No" to the initial pop-ups, now I can't get them to return! Someone at DropBox is looking into it ....

JanToni's avatar
JanToni
Helpful | Level 5
4 years ago

I am facing the same problem here. Said no to the backup, but now I want it.
Where does DP store that decision?

 

P.S.: I am using a mac

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