We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

kristenstehli11's avatar
kristenstehli11
Explorer | Level 3
2 months ago

I paid 116 dollars for a year & it won't let me upload anything.

I paid for a year of a single memership and it is not letting me upload and work on anything. It's saying something about team. I did not sign up for teams. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey kristenstehli11, welcome to our Community! 

       

      Would you be able to share some additional info with us? 

       

      How do you try to upload your content and what is the exact error that you're getting on your end? 

       

      Keep me posted, and we'll take it from there!

      • kristenstehli11's avatar
        kristenstehli11
        Explorer | Level 3
        Yes, I paid for a single membership, and it keeps telling me my trail has expired. Then it declines to upload documents to work on

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!