You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

WaltFreedman's avatar
WaltFreedman
Helpful | Level 5
12 months ago

I have Win11 Home up to date. Have spent hours trying to Sync with no luck.

I have Win11 Home up to date. Have spent hours trying to Sync with no luck.  I have the following conclusion. Am I correct?   Win11 Home does not have Sync ability to Dropbox Cloud.   Installing ...
Desktop
Sync
Windows
  • WaltFreedman's avatar
    WaltFreedman
    11 months ago

    I've just realised its just a Circular reference. Just never seen anything like it before. So I am going ahead and Accepting as Solution.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi there, WaltFreedman, let's jump right into this! 

 

When installing the desktop app, a Dropbox folder is created locally on the device, which is in sync with your account online. 

 

Anything you add in there should be visible to your account online, and vice versa. 

 

Now, if this isn't the case, can you clarify the exact syncing status of the app at the moment? 

 

Let me know more! 

  • WaltFreedman's avatar
    WaltFreedman
    Helpful | Level 5
    12 months ago

    Megan tx so much. I have spent so many hours trying to find Sync on my Win11 Home w/o success, following all sorts of disparate advice on the web. I did that bec. I was trying to keep my files available offline. So, I was correct in my original question (local desktop folder), BUT I do now see, following your msg, that if I go to dropbox.com, my files ARE there also.

     

    Second related question: So I have the local Dropbox folder in File Explorer  which includes a Desktop folder. On opening that Desktop folder in File Explorer, there is a second Dropbox folder dup;licative, and opening that yet another. Seems like it is "Dropbox all the way down"! Very confusing. I would like to understand what is the point i.e. what is going here - have I screwed something up?

    • WaltFreedman's avatar
      WaltFreedman
      Helpful | Level 5
      12 months ago

      Correction to third and second last sentence: Desktop all the way down -not Dropbox.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hi WaltFreedman, are you saying that there is a shortcut to your Desktop from within the Dropbox folder, but it endlessly shows itself?

         

        Do you have the Dropbox Backup feature enabled on your account?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!