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deco10's avatar
deco10
Explorer | Level 4
10 months ago

I have an xml file which i share with my own smart TV app, but it doesn't work.

I have an xml file which i share to my own smart tv app. It has worked several years and suddenly today it doesn't work anymore. I did contact the support but they wanted me try here.. My question is...
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  • lisadbx's avatar
    lisadbx
    8 months ago

    We are rolling out a fix for issues with raw=1 and dl=1 links. Please try again and let us know if it's still not working. 

deco10's avatar
deco10
Explorer | Level 4
Hi Megan,
Yes it is a shared file that is in my public folder. When i copy the shared link. I need to change the last part of the url from ?dl=0 to raw=1..after i have done that and i run it in chrome ut will open the xml file but the url is changing to something like this..

https://uc7axxxxxxxxx.dl.dropboxusercontent.com/cd/0/inline/xxxx/file#
deco10's avatar
deco10
Explorer | Level 4
10 months ago
This has worked fine for several years and I have not made any changes on my xml. Seems to me that Dropbox has done something tjis week.. the url changes after raw=1 is used in webbrowser, ref my last comment
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi from me as well, deco10 and happy Friday!

     

    Can you let me know if the link itself previews fine when opened from a computer browser or a phone?

     

    If it does, this might have to do with some kind of update on the TV instead.

    • deco10's avatar
      deco10
      Explorer | Level 4
      10 months ago
      Hi Hannah, update is off and done manually. I haven't update it sense i bought it 😅.. As mentioned before it opens in webbrowser but it changes the url.. This didn't happen before.. It must be at Dropbox side..
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        It's been a long time since a change on the URLs of the shared links happened.

         

        Can you take a look at this thread and the solution provided, to see if it helps?

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