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deco10's avatar
deco10
Explorer | Level 4
9 months ago

I have an xml file which i share with my own smart TV app, but it doesn't work.

I have an xml file which i share to my own smart tv app. It has worked several years and suddenly today it doesn't work anymore. I did contact the support but they wanted me try here.. My question is...
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  • lisadbx's avatar
    lisadbx
    7 months ago

    We are rolling out a fix for issues with raw=1 and dl=1 links. Please try again and let us know if it's still not working. 

deco10's avatar
deco10
Explorer | Level 4
Hi Megan,
Yes it is a shared file that is in my public folder. When i copy the shared link. I need to change the last part of the url from ?dl=0 to raw=1..after i have done that and i run it in chrome ut will open the xml file but the url is changing to something like this..

https://uc7axxxxxxxxx.dl.dropboxusercontent.com/cd/0/inline/xxxx/file#
deco10's avatar
deco10
Explorer | Level 4
9 months ago
This has worked fine for several years and I have not made any changes on my xml. Seems to me that Dropbox has done something tjis week.. the url changes after raw=1 is used in webbrowser, ref my last comment
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi from me as well, deco10 and happy Friday!

     

    Can you let me know if the link itself previews fine when opened from a computer browser or a phone?

     

    If it does, this might have to do with some kind of update on the TV instead.

    • deco10's avatar
      deco10
      Explorer | Level 4
      9 months ago
      Hi Hannah, update is off and done manually. I haven't update it sense i bought it 😅.. As mentioned before it opens in webbrowser but it changes the url.. This didn't happen before.. It must be at Dropbox side..
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        It's been a long time since a change on the URLs of the shared links happened.

         

        Can you take a look at this thread and the solution provided, to see if it helps?

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