We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Aumen's avatar
Aumen
New member | Level 1
4 hours ago

I get an error every time I open another user's shared link.

Im trying to open a link that somebody shared with me.  When I click on the link a new tab opens and I can see the page loading for a split second then it gives this error message: Te...
Error Messages
Shared Links
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey Aumen! Thanks for your post and the screenshot you’ve uploaded.

Is this something you see across all browsers or in incognito mode?

The owner of the shared link hasn't deleted the folder/file it links to in the meantime, correct?

Let me know once you have more info.

Aumen's avatar
Aumen
New member | Level 1
3 hours ago

This is in default chrome, not incognito mode.

The owner has not deleted the folder/files.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!