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Forum Discussion
Karla_NZ
18 days agoNew member | Level 2
I enabled external drive backup, but it says 0K has been backed up.
I am trying to backup an external hard drive to the Dropbox Backup and it says it is up to date but when i click on 'View backed up files' it is saying 0KB and nothing is in there?? Any ideas why this is happening?
- NancyDropbox Staff
Hey Karla_NZ, welcome to our forum!
Can you send me a full screenshot of what you see exactly on your end? Do you see you have a 0K backup at your Backups page online?
I’d also like one more screenshot of the syncing status you mention in your post.
Let me know when you’ve got more details.
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