We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Karla_NZ's avatar
Karla_NZ
New member | Level 2
11 days ago

I enabled external drive backup, but it says 0K has been backed up.

I am trying to backup an external hard drive to the Dropbox Backup and it says it is up to date but when i click on 'View backed up files' it is saying 0KB and nothing is in there?? Any ideas why thi...

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!