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Forum Discussion

Karla_NZ's avatar
Karla_NZ
New member | Level 2
18 days ago

I enabled external drive backup, but it says 0K has been backed up.

I am trying to backup an external hard drive to the Dropbox Backup and it says it is up to date but when i click on 'View backed up files' it is saying 0KB and nothing is in there?? Any ideas why thi...
Computer Backup
Dropbox Backup
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
18 days ago

Hey Karla_NZ, welcome to our forum!

 

Can you send me a full screenshot of what you see exactly on your end? Do you see you have a 0K backup at your Backups page online?

 

I’d also like one more screenshot of the syncing status you mention in your post.

 

Let me know when you’ve got more details.

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