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Forum Discussion
I don't see my external drive backup files, even though the backup is completed.
It's my first time using Dropbox Backup and I wanted to backup my external hard drive before I change the settings on it. On the Dropbox Backup homepage, it says backup is completed, but when I click...
Yes. Only my folders are there. All my folders say 0 items.
Hannah
Dropbox Staff
Dropbox StaffHey borii, have you restarted your computer, to see if that makes any difference?
If not, can you send us a screenshot showing that your backup appears as complete?
Here you go.
- Hannah
Thanks for that, borii.
This is strange, because it does show that the backup is almost 33 GB.
Can you send us a couple of screenshots showing the discrepancy between the actual hard drive and what you see on the backups page, please?
I crossed out my folder titles for privacy but I have a lot of files and all I'm seeing on Dropbox is 0 items.
