You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
arannentriki
20 days agoNew member | Level 1
I can't share a folder with another user due to "phishing attempt".
Hi,
I am unable to share a folder from my dropbox with another dropbox user as i get an error saying that 'a phishing tentative' was detected. What type of file could trigger such error ?
My files are mainly PDF, doc and excel files.
Thank you
A.
- NancyDropbox Staff
Hi arannentriki! Thanks for posting here about this.
It sounds like your Dropbox account’s sharing has been paused because of this error.
Please note that we don’t have account visibility on the forum, so I can’t see any details on why this could’ve possibly happened.
However, I can log a ticket for you, so that we can look into this internally.
Let me know if that’s alright.
- arannentrikiNew member | Level 1
Hi Nancy ,
Thank you for your quick answer.
yes that is the error I receive and in the instruction support it is requesting to contact Dropbox.
So yes could you please proceed with logging a ticket ?
Thanks
A.- NancyDropbox Staff
Please check out my email and reply to it, when you can, arannentriki. We’ll go from there.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!