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arthurtx's avatar
arthurtx
Explorer | Level 3
2 years ago

I cant restore my shared paste

Hi guys, i have a shared paste with more 5 people, and today someone apparently deleted it, but i cant restore the past, when i try pop us this : "Undo this operation is not allowed." I really cant restore this?

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  • Jay's avatar
    Jay
    2 years ago

    The message can mean three things, either the owner of the folder, or an editor, or you yourself removed you from the shared folder. 

     

    For security and privacy purposes, it doesn't state who removed you from the folder, even if it was yourself.

  • arthurtx's avatar
    arthurtx
    Explorer | Level 3
    2 years ago

    In event page shows something like : "you have removed your access to the (...) shared folder"

    but i dont 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to see you're having trouble, arthurtx.

       

      When you say "shared paste", are you referring to a shared folder that you usually access via a link?

       

      Are you the owner/creator of this shared folder?

       

      If not, could it be that the owner of the folder removed your access from the folder?

      • arthurtx's avatar
        arthurtx
        Explorer | Level 3
        2 years ago

        Hi Hannah, yes a shared folder that I can access through the desktop dropbox app
        No, is another person, but he doesnt know what happen, and I don't think he took away my access, or is this the only answer to my problem?

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