You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't invite new members to a folder, it's asking me to upgrade to Dropbox Business.
I am trying to invite a new email address to my folder but I am getting blocked by a pop up for a free trial of DropBox Business. I click on "Not Now" but it just reverts back to the folder page and does the same thing again when I click on Invite Members
Hello! I am sorry to hear you're having trouble sharing a folder. Would you mind sharing a screenshot of where you're trying to add a person to the folder? You might be inadvertently inviting someone to your account, as opposed to just the folder. You should click on a "Share" or "Share folder" button instead. Let me know if that helps!
- Megan
Dropbox Staff
Hey bacreman, let's jump right into this!
I'm assuming that you're currently in a Dropbox Basic plan, right?
Is it possible that you sent too many invites at once? If I were you, I'd also try switching to a different browser, or incognito tab just to observe if the behavior remains the same.
I'll be waiting for your updates!
I've "hovered" over folders and don't get an option to share, and yes, this is happening on other folders that I test.
I appreciate you trying to help Megan - hopefully we can get this back to normal!
AnastasiaDBXDropbox Product Manager
Hello! I am sorry to hear you're having trouble sharing a folder. Would you mind sharing a screenshot of where you're trying to add a person to the folder? You might be inadvertently inviting someone to your account, as opposed to just the folder. You should click on a "Share" or "Share folder" button instead. Let me know if that helps!
That worked Anastasia - thank you!
