You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Lorraine66
7 months agoHelpful | Level 6
I can't access my backup files, after Dropbox asked for a backup update
Since clicking on the file backup link that Dropbox sent me today, Dropbox is not featuring any of the files that I have on my PC. I use my Dropbox account on my PC, my iphone and my ipad. This one a...
jeffvolsh
7 months agoNew member | Level 2
Same issue here since I have clicked on the Backup link. Just spent 30 minutes with tech support. Bottom line, you can only access your backup through a web interface and it is no longer in the Files directory. The only positive here, is that this is now a real back up, not just a sync. But the list of negatives is much longer. Not only you cannot easily use it when working away from your computer, it is removed from file directories both on mobile and computer. The whole point of DB was to have all fill-in the same place. To make matters worse, YOU CANNOT UNDO IT and go back to the old way!!!
One of the worst decisions I have seen!
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