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Forum Discussion
I cannot see files in my account but my team members can.
Hello. I have a hard time viewing the files my teammate uploaded. It is available in everyone's folder but I cannot see it on my end even though it was shared with me. Please help!
I also cannot see the files online. The folder where files are uploaded is being shared with the team and I had access to that until yesterday when all of the uploads to that folder for the day were not visible on my end. I checked on my teammate's computer, and theirs was perfectly fine
Jay
Dropbox Staff
Dropbox StaffIf you cannot see the files online, then it means that you're not invited to the same folder as the other people, or you haven't added it to your account.
Could you check your shared folders to see if the folder is there?
I am invited to access the folder and I can see my name for the access. Even for the file because I opened it to my teammate's computer. It is just not showing up to mine.
- Megan
Hi kristine03, can you ask the owner of the folder to remove you from said folder, and then re-add you?
