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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9
2 years ago

I can see some folders on website and phone app but not in File Explorer on laptop

Two of my shared folders are visible in Dropbox in my browser on my laptop, and in the Dropbox app on my phone, but not in File Explorer on my laptop. All of my other folders, shared or otherwise, ar...
  • Dave_Rado's avatar
    2 years ago

    I've just realised that the person I was sharing with had renamed the folders to include a colon in the name and for some reason that worked fine on their Mac and on my Android phone but not in Windows File Explorer.

     

    So I renamed the folders in my browser and changed the colons to hyphens, and now the folders are syncing fine.