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Forum Discussion

mtkrimi's avatar
mtkrimi
New member | Level 2
3 years ago

How to upload Iphone live photos?

I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future
Camera uploads
Mobile
Sync
  • Jay's avatar
    Jay
    3 years ago

    Hi mtkrimi, thanks for posting today.

     

    It is possible to upload Live Photos by enabling that option in the Videos section of the camera upload settings.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi oldmax, could you attach a screenshot of what you're seeing on the camera uploads > videos option?

oldmax's avatar
oldmax
Helpful | Level 6
3 years ago

  • oldmax's avatar
    oldmax
    Helpful | Level 6
    3 years ago

    Jay Hannah Live Photos are still not viewable. Any suggestions?

    • abelincoln's avatar
      abelincoln
      New member | Level 2
      3 years ago

      i am having the exact same issue.   live photos back up, but when saved and then re-viewed, they are only static photos.  can they be backed up as live photos?

      • oldmax's avatar
        oldmax
        Helpful | Level 6
        3 years ago
        I haven’t found a solution for this and Dropbox hasn’t addressed it. I have to have Live Photos so I’ll be cancelling and moving on.

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