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Chris112's avatar
Chris112
Explorer | Level 3
4 months ago

How to undo the damage caused after the update on our Dropbox team account?

For the 40,000 files I have/share - It appears it will take days to sort out - it best - for folders I shared with 400 sales people - nightmare. Transitioning to a different cloud provider would ta...
Desktop
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

I’m sorry to hear about this, Chris112.

 

To look into this further, can you clarify which specific Dropbox update you’re referring to exactly? Is this about this update, by any chance? 

 

If yes, can I have a screenshot of your Dropbox app’s current syncing status and app version?

 

Ping me when you’re ready.

Chris112's avatar
Chris112
Explorer | Level 3
4 months ago

Nancy,

I just replied - not sure how swamped you are; any chance I'll hear back from you today? Please? 

Chris  

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