You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Goliver1's avatar
Goliver1
Explorer | Level 3
5 years ago

How to password protect folders

Hi folks,

 

The Dropbox website at https://www.dropbox.com/features/share/password-protection clearly states that it is possible to password protect a folder in Dropbox, and has an animation on the page that seems to show this happening in a couple of simple steps.  However, my version of Dropbox (the basic personal free version) looks nothing like that, and this Dropbox forum has a number of (possibly out of date) posts stating it's not possible to password protect a folder.

 

Can this be done, or do I need to look for a different product?  The options I seem to have around sharing and security seem to have are very limited.  Even in a free version, I'd expect to be able to add layers of good security!

 

Thanks,

 

Glen

 

  • Rich's avatar
    Rich
    5 years ago

    Goliver1 wrote:

    Why doesn't my screen (even on the website) look like the one on the Dropbox page? 


    If you're referring to the share link permissions shown in one of the screenshots, those options are available on Professional and Business accounts.

     

     

     

  • eworkman's avatar
    eworkman
    New member | Level 2

    I would like to add a Folder under our corporate account.   This folder will contain personal information on our employees therefore, I want this new Folder password protected, the entire folder not just a document in the folder.   How do I do this?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hi eworkman; welcome to our Community!

       

      As your query seems to echo the discussion in this thread, I just merged your post here. Feel free to have a look and let us know if you have any follow up questions. 

       

      Thanks!

  • TOCCO06's avatar
    TOCCO06
    New member | Level 2

    Hi everyone,

    I'd like to protect a file that contains documents with a password in order that, if someone access my Dropbox using my computer, he'll not be allowed to open that precise folder (that will include pdf and photos)

    I did not find help on the web.

    Could someone tell me if this is possible?

    Thank you.

    Sunny regards from Cannes

    Tocco

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      Hi TOCCO06 

      That isnt possible with Dropbox, no, simply put because its something the operating system has to do rather than Dropbox. Thats because its the folders itself you need to protect. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    You can password protect folders that are shared and accessed via the website. 

     

    You cannot password protect folders on your computer - or any other computer using Dropbox. 

    • Goliver1's avatar
      Goliver1
      Explorer | Level 3

      Hi Mark,

       

      Thanks for coming back to me.    Why doesn't my screen (even on the website) look like the one on the Dropbox page?  It may have something to do with my free version, but I've looked on the Dropbox plans site and there's nothing that explicitly covers this.  I'm not going to pay for upgrading and just hope it's the right version.

       

      If the version is the issue, I'm unclear why Dropbox would ask anyone to have to pay a substantial fee for basic security?

       

      Thanks,

       

      Glen

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Goliver1 wrote:

        Why doesn't my screen (even on the website) look like the one on the Dropbox page? 


        If you're referring to the share link permissions shown in one of the screenshots, those options are available on Professional and Business accounts.

         

         

         

  • JamesTal's avatar
    JamesTal
    Explorer | Level 3
    Hi. I wonder if it is possible to set password for a folder within the app. Or if it is possible how can I do it?
    Thanks

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!