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1ncChief's avatar
1ncChief
Explorer | Level 4
2 years ago

How to make my documents look the same on all devices

Hi,   I create and edit (mostly long, detailed lists) from my home PC that I refer to on my smartphone and other PC's when traveling. They are useable, but don't transfer to the other devices exa...
Desktop
Sync
  • Rich's avatar
    Rich
    2 years ago
    1ncChief wrote:

    They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

    If you're not using the same application on all of your devices, then the documents will look different.

1ncChief's avatar
1ncChief
Explorer | Level 4
Yes, sync across all devices. Everything looks correct on my main PC but shows up a bit quirky on other devices (PC's & my smartphone) that have my Dropbox account installed in running.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey 1ncChief, sorry to jump in here, but could you clarify your devices' OS versions and the version of the Dropbox app installed there as well? 

 

Do you see all of your files and edits on the website? 

  • 1ncChief's avatar
    1ncChief
    Explorer | Level 4
    2 years ago

    Hi Walter,

     

    My main PC runs Windows 10 Home and my phone is running Android version 13.  The only other device I use regularly is a elderly family members older HP with some version of Windows OS (maybe 10?). 

     

    Version 346.2.6 is what is installed on my phone. Really appreciate the help!

  • 1ncChief's avatar
    1ncChief
    Explorer | Level 4
    2 years ago

    To finish answering your questions Walter (sorry), I just uploaded my files to the Dropbox website and they show up the same on there as they do on other devices (slightly different, but definitely readable). They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      1ncChief wrote:

      They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

      If you're not using the same application on all of your devices, then the documents will look different.

      • 1ncChief's avatar
        1ncChief
        Explorer | Level 4
        2 years ago

        Well that answers my questions in a nutshell Rich, thanks. Guess I'm good as is then because I don't have a clue how to make sure all devices can download or use the same word app. Appreciate the help and education in Dropbox specifics everybody!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey 1ncChief, is it possible to send us a couple of screenshots, showing how an example file appears on your home PC and how it appears on one of the other devices?

      • 1ncChief's avatar
        1ncChief
        Explorer | Level 4
        2 years ago
        Yes, when I get back home later this afternoon I will do that. Thanks Hannah

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