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Forum Discussion

Michael B.10's avatar
Michael B.10
Experienced | Level 13
4 years ago

How to make all files on iPad to be ONLINE only

My iPad Settings > General > iPad Storage says I have 11GB of local storage used by Dropbox.   How can I make ALL my Dropbox data be ONLINE only to free up space.   Thanks
Create
Mobile
Space and storage
  • Michael B.10's avatar
    Michael B.10
    4 years ago

    Thanks Lusil,

    My Offline tab does not show any files, only a big icon with Caption "Get to your files offline" and a 'Show me how' link.

    Yet Settings > General > iPad Storage says 11.18GB, of which 10.91GB are Documents and Data. Rest is the app itself.

    My iPhone, signed into same account, also with no offline shows 180.2MB Documents and Data.

     

    I have deleted Dropbox on the iPad and reinstalled. All seems to be well now. Space recovered.

     

     

Michael B.10's avatar
Michael B.10
Experienced | Level 13

Thanks Lusil,

My Offline tab does not show any files, only a big icon with Caption "Get to your files offline" and a 'Show me how' link.

Yet Settings > General > iPad Storage says 11.18GB, of which 10.91GB are Documents and Data. Rest is the app itself.

My iPhone, signed into same account, also with no offline shows 180.2MB Documents and Data.

 

I have deleted Dropbox on the iPad and reinstalled. All seems to be well now. Space recovered.

 

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Could you clear the mobile app's cache before you uninstall completely? Maybe that will do the trick.
  • Michael B.10's avatar
    Michael B.10
    Experienced | Level 13
    4 years ago

    Thanks.

    As I said, I have already uninstalled/reinstalled and it has solved the problem, so deleting the cache is not an option now.

     

    From researching 'deleting the cache' it seems there isn't a specific setting in Dropbox settings to do this, but using the "Offload App" option in Settings > General > iPad Storage > Dropbox > Offload app would have the same effect. 

     

    https://www.macrumors.com/how-to/clear-cache-iphone-ipad/

     

    Deleting and reinstalling was very painless and quick, so don't see an advantage for a cache clear option.

     

    Anyway all good for now. Thanks.

     

     

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Glad to hear that, Michael B.10!

      If anything else comes up, just give us another shout and we'll make sure to get back to you as soon as possible. 

      In the meantime, I hope you have a lovely day ahead of you!

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