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adslimq2's avatar
adslimq2
Helpful | Level 6
2 years ago

How to ignore/exclude parent.lock file?

Hi, I'm using Dropbox desktop v186.4.6207 on Windows 11. I keep my Thunderbird mail on Dropbox, which works fine, usually.  It can never sync the file 'parent.lock' as this is in use by Thunderbird...
Desktop
Sync
  • adslimq2's avatar
    adslimq2
    2 years ago

    I may have found the problem, and it is not with Dropbox or Thunderbird.

    My main concern was high CPU temperatures, and therefore fan noise on my Legion laptop, when both D'box and T'bird are running.

    A search of causes for this gave me a suggestion to change "advanced power settings", "processor power management" in Windows.  For the past 30 minutes with both programmes running, the CPU temperature has been normal, with no fans running.

     

    Thanks for the replies.  If it stays all quiet I will mark this solved in a little while.

adslimq2's avatar
adslimq2
Helpful | Level 6

Yes, I restarted Dropbox and Thunderbird.  The file still has a white cross in a red circle in Explorer, and "Can't sync" in the Dropbox tray icon.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi adslimq2, just to check, did you add a 1 when you were using the command from that article? What was the message you received when ignoring the file?

  • adslimq2's avatar
    adslimq2
    Helpful | Level 6
    2 years ago

    Hi Jay ,

    I first tried exactly as the help page said, but got an error message about syntax or missing something.

    When I googled the Powershell syntax used (I'm an amateur at this) I found another link said it needed a '1' at the end of the line.

    This seemed to work, as I got no error message in Powershell, but nothing actually changed.  There was no confirmation in Powershell, just back to the prompt.

    • adslimq2's avatar
      adslimq2
      Helpful | Level 6
      2 years ago

      I may have found the problem, and it is not with Dropbox or Thunderbird.

      My main concern was high CPU temperatures, and therefore fan noise on my Legion laptop, when both D'box and T'bird are running.

      A search of causes for this gave me a suggestion to change "advanced power settings", "processor power management" in Windows.  For the past 30 minutes with both programmes running, the CPU temperature has been normal, with no fans running.

       

      Thanks for the replies.  If it stays all quiet I will mark this solved in a little while.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for sharing more with us adslimq2!

         

        We'll be one post away if you need anything else! 

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