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KC805's avatar
KC805
Explorer | Level 4
2 years ago

How long before a Shared Link expires with Dropbox Plus?

I have an eBook that I have on DB and use a shared link to access it.    I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for clarifying, KC805!

 

Now, since this is quite odd indeed, can we open a ticket for you instead, and take a closer look? If that's alright, we can message you to this email address.

KC805's avatar
KC805
Explorer | Level 4
2 years ago

Yes please!  Open a ticket.     I need to get this fixed.    

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    You're all set, KC805! Please reply back to my email, when you get the chance, and we'll take it from there.

  • KC805's avatar
    KC805
    Explorer | Level 4
    2 years ago

    Hi there.    Replying back.      

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey KC805, I see that there's an update on your ticket, so make sure to reply back to my colleague!

  • KC805's avatar
    KC805
    Explorer | Level 4
    2 years ago

    The Link expired again and still doesn't work.       I guess there is no fixing it.    Not sure why it keeps expiring.     

     

     

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