We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Brab's avatar
Brab
Explorer | Level 3
19 days ago

How do I keep the contents of a shared folder when I'm removed from the folder?

Good Afternoon,   How do i keep a folder that is being unshared with me? I do not see a checkmark or option anywhere that says keep folder when unshare. Also  the person who is unsharing the fold...
FAQ
Share
Shared Folders
Brab's avatar
Brab
Explorer | Level 3

Its quite a big amount  about 1.2tb. I would like to prevent having to do that solution.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
19 days ago

Hi Brab, thanks for the details. 

 

Is the other user the owner of the folder, or is it a separate person entirely?

 

Only the owner of the folder can provide the option to keep a copy of the shared folder when a member is removed. 

 

Keep me posted.

  • Brab's avatar
    Brab
    Explorer | Level 3
    19 days ago

    Its from a Teams folder. We are not getting any option to keep the folder so far.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      19 days ago

      If it's from a team folder, then you won't be able to keep a copy for security purposes.

       

      You'll need to duplicate the folder to another private folder on your account, or download the folder to your machine.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!