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JAZZ4MURPHY's avatar
JAZZ4MURPHY
New member | Level 2
2 years ago

How do I access shared files without upgrading my account as I'm low on storage space?

Hi All,   A colleague has sent me a link to view a file, each time I click on it it tells me my DB is low on space and I need to upgrade, how do i just access the colleagues drop box link sent by...
  • Rich's avatar
    2 years ago

    JAZZ4MURPHY wrote:

    A colleague has sent me a link to view a file, each time I click on it it tells me my DB is low on space and I need to upgrade, how do i just access the colleagues drop box link sent by e mail Please??


    It sounds like you weren't sent a link to view, but were rather invited to join a shared folder. In order to join a shared folder, you need to have enough space in your account to hold your own copy of the folder.

     

     

    If you only need view access, ask the owner to send you a shared link with view-only access instead.

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