You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
fabanmoon
3 months agoExplorer | Level 4
How can I save 4 TB of files to my computer, if I only have a Basic account?
Hi I am a novice here so apologies if i gave dumb questions.... I have a free, Basic Dropbox account which offers 2GB free storage. Please can you explain what happens when i want to download ...
Hannah
3 months agoDropbox Staff
Hi there, fabanmoon, thanks for posting to our Community.
If you'd like to save this folder to your computer and only have a Dropbox Basic account, the only way would be to choose the "save to device" option.
However, if it's 4 TB, you definitely won't be able to download everything at once.
When it comes to downloading from the website, you can only download a folder, if it’s less than 250 GB (uncompressed) and has fewer than 10,000 total files.
Also, files within deeply nested folders still count toward the 10,000 file limit.
So, you'd have to download the files in batches of maximum 250GB.
I hope this clarifies things, but let me know if you have any questions.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!