You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dropitlikeitshot1
6 months agoHelpful | Level 6
How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline.
ALL of my files have a green checkmark icon next to them.
SOME of my files ha...
- 6 months agoWell, it's a tale as old as time.I restarted my computer this morning.That jumpstarted the app to start syncing again, all of the cloud icons went away, and now everything has a green check icon and is available offline, just like I wanted.
Hannah
6 months agoDropbox Staff
Hi there, dropitlikeitshot1, thanks for bringing this to our attention.
What is the current sync status and version of the Dropbox app on your computer, please?
You can check that by hovering over the Dropbox icon in your menu bar.
Also, if instead of the Dropbox folder itself, you right-click and choose "make available offline" for the files themselves, do you see any difference?
Or if you just double-click them?
Let me know what you find.
- dropitlikeitshot16 months agoHelpful | Level 6
Dropbox 199.4.6287
Sync status is "Everything is up to date."
Files with a green checkmark do not have the option to make available offline, and double clicking them will only open them when I am online. Double clicking them does not open them offline.
Files with a green checkmark AND a cloud with an arrow icon do have the option to right click and make available offline, but that doesn't change the file's behavior. Still can't open them offline.
- Hannah6 months agoDropbox Staff
I see, thanks for the update, dropitlikeitshot1.
Can you also make sure that Dropbox has full disk access on the computer, to see if that helps?
- dropitlikeitshot16 months agoHelpful | Level 6
Full disc access was already enabled.
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