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Forum Discussion
How can I get the email address to send files to a file request?
Hi, On this recent help page: https://help.dropbox.com/share/create-file-request, I read that we can get an email address so we can send files to the file request folder through email: "Copy email (...
Hey JanFrederik & Rich, I checked with our Team and it seems that this feature isn't available to all of our users at the moment.
This feature is for teams only. We will shortly update the information at the relevant Help Center article to reflect that.
Thanks for bringing this to our attention!
@Hannah,
Thanks for the fast reply.
However, I am the creator and I don't see the "Copy email (paper sheets)" icon.
I want to use this functionality to forward email attachments to certain folders in my Dropbox. I want to configure this for multiple folders, so I can't use the general email to Dropbox feature. I followed the guidance from https://help.dropbox.com/create-upload/email-files-to-dropbox. This page refers to "file requests" as the solution for my question.
Thanks for the fast reply.
However, I am the creator and I don't see the "Copy email (paper sheets)" icon.
I want to use this functionality to forward email attachments to certain folders in my Dropbox. I want to configure this for multiple folders, so I can't use the general email to Dropbox feature. I followed the guidance from https://help.dropbox.com/create-upload/email-files-to-dropbox. This page refers to "file requests" as the solution for my question.
Hannah
Dropbox Staff
Dropbox StaffThanks for the update, JanFrederik.
Have you tried this from a different browser or a private browsing window, to see if you get the same options?
If you do, please send us a screenshot of the options.
Hi @Hannah,
Here a screenshot from a private Firefox window:
I see the same in other desktop browsers and mobile browsers.
JF
- Rich
Super User II
JanFrederik wrote:
I see the same in other desktop browsers and mobile browsers.
Hannah I see the same options on my account. The option to copy email does not exist.
- Megan
Hey JanFrederik & Rich, I checked with our Team and it seems that this feature isn't available to all of our users at the moment.
This feature is for teams only. We will shortly update the information at the relevant Help Center article to reflect that.
Thanks for bringing this to our attention!
That's a pity ☹️
Thanks for the information anyway!
