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Forum Discussion

seftonbarn's avatar
seftonbarn
Helpful | Level 6
6 years ago

How can I force the mobile app to upload photos?

When I first used Dropbox a few years ago, as soon as I took a photo on my androad phone the photo would be uploaded to my dropbox and synced to my PC.  Nowadays I can take a picture on my android in...
Sync
  • Jay's avatar
    Jay
    6 years ago
    The steps to upload images manually can be found here. 
     
    Let me know if this is successful!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
 
A screenshot showing these settings would help! Thanks in advance.
seftonbarn's avatar
seftonbarn
Helpful | Level 6
6 years ago
Jay wrote:
Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
 
A screenshot showing these settings would help! Thanks in advance.

Thanks Jay.   It is set to upload when camera battery level is at 30%, mine is at 75% and when on wifi.  Mine is on wifi.  Can't really take a snapshot and upload, that is the whole point of this posting!!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Thanks, just a few more queries here:
    • Do you have another app that backs up or edits your photos? If so, what’s the name of this app?
    • Are you able to manually upload images from the Dropbox mobile app to your account?
    • Does the Photos tab show any photos or videos attempting to upload?
    • seftonbarn's avatar
      seftonbarn
      Helpful | Level 6
      6 years ago
      Jay wrote:
      Thanks, just a few more queries here:
      • Do you have another app that backs up or edits your photos? If so, what’s the name of this app?
      • Are you able to manually upload images from the Dropbox mobile app to your account?
      • Does the Photos tab show any photos or videos attempting to upload?

      I have MS onedrive that Syncs my documents but it does not sync photos or videos; I rely on Dropbox for this.

      I don't know how to manually upload from the mobile app.

      I can't see any evidence in the photos tab of photos or videos uploading.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        The steps to upload images manually can be found here. 
         
        Let me know if this is successful!

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