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JonCM's avatar
JonCM
Explorer | Level 3
3 years ago

Glitch when creating a folder in the mobile app for Android OS

There seems to be a glitch when creating a new folder (Android app), the text shows cut in the text box

Android
Create
Mobile
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey JonCM, thanks for posting on our Community!

     

    Can you please  clarify your device's exact OS and the version of the Dropbox mobile app installed there as well? 

     

    Have you cleared the app's cache at all recently?

     

    Any additional information is more than welcome!

    • JonCM's avatar
      JonCM
      Explorer | Level 3
      3 years ago
      Hi,

      I've done all the basic checks, initially I cleared the cache, didn't work. Then uninstalled and reinstalled, glitch still there. When I create a folder, I cannot see what's being typed, it happens in portrait and landscape view.

      Android 12
      (Samsung One UI version 4.1)
      Dropbox 302.2.2

      Any ideas?

      Thanks.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey JonCM, thanks for the update here.

         

        Instead of a link, would mind attaching your screenshot in your next reply here, so we can have a visual of the issue?

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