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education-office's avatar
education-office
New member | Level 2
2 years ago

Folder Updates in Progress - Please try again later

I have shared a folder with 38 people (no files added yet) today, but when I try to add another person, I get the subject message.  I have waited, shut down, logged out, and tried a different computer all to no effect.  Any suggestions?

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  • education-office's avatar
    education-office
    2 years ago

    Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

     

    Thanks again for the offer to help,

     

    John

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey education-office, thanks for letting us know about this. 

     

    38 is a pretty big number of members you invited at once, so perhaps that's what's causing this issue here.

     

    There's no specific number of course, but can you give it some more time, before trying to share the folder with another user?

     

    A few hours should be okay.

     

    Let me know how it goes!

    • education-office's avatar
      education-office
      New member | Level 2
      2 years ago

      Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

       

      Thanks again for the offer to help,

       

      John

       

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