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Forum Discussion
folder name change causes sync issues
Hi,
I'm renaming folders in an attempt to get shorter paths (to get rid of these sync problems). Renaming a folder has lead to sync issues several times. After changing a folder name on the mac desktop app (v57.4.89) dropbox displays the "can't sync folder not empty" error for some folder contained in the folder with the different name that used to sync just fine. Resolved by removing the folder from Selective Sync, quit and restart DB, waiting to sync, adding the folder back and waiting to sync.
Is it better to change names on the web interface and let the changes sync to the computers from there?
thanks
thanks, that went very fast now.
- Lusil
Dropbox Staff
I've changed the name of the online only folder from my MAc's dropbox interface - and now online it says "folder deleted" and all my online files are gone! that's 20 years worth of photo library! Help
- Lusil
This might be fine going forward, but having changed the folder name on one computer (and the sync proceeding just fine), my other computer shows a few files with this problem. I have quit the Desktop app and restarted, as well as unlinking and relinking (logging out and logging in) the local DB folder. Neither of these worked. When I look at "View sync issues," it indicates that I need to uncheck the "locked" box in file info, which of course is definitely not the problem (yes I looked).
It's not a permission problem either, as the permissions are the same for every file in that folder (and that folder), where everything else sync'd up just fine. If it makes a difference, these are .m4v and VOB files. Thanks in advance.
MacPro/OSX-Mojave/DB v79.4.143
- Lusil
Hey there kinman1,
Could you please provide me with more info on the behavior you're experiencing so that I have a better understanding of your concern? For example:
- Are you removing or renaming files from one computer and another computer is attempting to resync them?
- You also mention an error prompted by the desktop app. Could you please send me a screenshot of it (without any personal info)?
Any additional details would be very helpful. Thanks ina dvance!
