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Forum Discussion

AlbertDMG's avatar
AlbertDMG
New member | Level 1
17 days ago

Folder Activity sidebar will not open when using Firefox.

When I click on the gear icon to click on Folder Activity for a folder, the right-side sidebar will not slide open.

All the other links in the dropdown menu from the gear icon seem to work, but not Folder Activity.

Currently using Dropbox on my Firefox web browser (Mac).

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi AlbertDMG, welcome to our Community!

    You mentioned that you're currently using Firefox. Would you mind trying the same thing on a different browser too? 

    I'd like to check if this is a browser-related issue, or not. I tested it on Chrome on my end, and it seems to be working.

    Keep me posted! 

  • AlbertDMG's avatar
    AlbertDMG
    New member | Level 1

    I opened Dropbox on Safari, and I still do not get Folder Activity. But all the other links in the dropdown menu from the gear icon seem to work.

    Both Safari and Firefox browser are up to date versions on my Macbook. I don't have Chrome installed.

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey AlbertDMG, thanks for trying anyways!

      Can you send me a screenshot of what it looks like on your end, in order for me to have a visual too? 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey AlbertDMG, thanks for the screenshot.

      So, clicking on "folder activity" basically does nothing, right?

      Do you see the same while on a private browsing window as well?

      • AlbertDMG's avatar
        AlbertDMG
        New member | Level 1

        It appears to be working as of now. Hopefully it sticks.

  • AlbertDMG's avatar
    AlbertDMG
    New member | Level 1

    Correct, nothing pops up or slides out from the right-side.

    Yes, same situation even on a private browser - nothing.

  • Karlchen1's avatar
    Karlchen1
    Explorer | Level 3

    Ich habe das gleiche Problem, arbeite über Firefox, habe es eben über Edge probiert, auch da öffnet sich die Ordneraktivität nicht. 

  • kaelri's avatar
    kaelri
    New member | Level 1

    I’m having the same issue! Started sometime in the last 48 hours (12/8–12/9).

    • macOS Sequoia 15.1.1
      • Arc 1.72.1
      • Safari 18.1.1
      • Firefox 133.0
      • Chrome 131.0.6778.109

    I see some console errors (see attached), though it’s not obvious whether any are related to this issue.

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the update AlbertDMG!

    Everyone else, can you also confirm that this is working for you as well?

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